Crypto.com Review

Overview

Crypto.com was founded in 2016. It started under the Monaco name and rebranded in 2018. It is led by co-founder and CEO Kris Marszalek and is based in Singapore, where the operating company Foris DAX Asia Pte. Ltd. is registered. Most people know it through the Crypto.com App, a simple buy-and-sell wallet app, but the group also runs the Crypto.com Exchange, a full order-book venue that launched around 2019. The company says it has more than 100 million customers worldwide. This review covers mainly the Exchange, and also explains how it relates to the App.

Regulation & safety

Crypto.com is more heavily regulated than most of the large offshore exchanges. In January 2025 its Malta entity received a MiCA licence from the Malta Financial Services Authority, allowing services to be passported across the EEA. Its other licences include:

• an e-money institution licence from the UK's FCA
• a major payment institution licence from the Monetary Authority of Singapore
• a VASP licence from Dubai's VARA
• an Australian Financial Services Licence and an Australian Credit Licence
• US money transmitter licences, plus designated contract market and derivatives clearing organisation licences in the United States

Its main security incident came in January 2022, when attackers bypassed two-factor authentication on 483 accounts and took about $34 million in crypto. The company reimbursed affected users and reworked its 2FA and withdrawal-whitelisting controls.

On reserves, Crypto.com released a Merkle-tree proof of reserves for a December 2022 snapshot covering nine assets. CryptoSlate notes that this was not repeated as a regular programme. CoinMarketCap also shows exchange-reported wallet data with about $2.6 billion in tracked reserves, which CoinMarketCap does not verify independently. Only wallets holding more than $500,000 appear in that view. Compared with exchanges that publish every month, this level of disclosure is limited.

Fees & costs

Fees are Crypto.com's weak point for small traders. The Exchange's lowest spot tier, for 30-day volume under $10,000, charges 0.25% maker and 0.50% taker. TradingView's broker listing and CryptoSlate's review both give these figures. Rates fall as volume grows, and locking up CRO tokens unlocks further discounts. Derivatives are much cheaper, starting at 0.017% maker and 0.034% taker for Level 1 accounts. The App charges its own pricing, which can include spreads, so active traders usually get better rates on the Exchange.

Products

The Exchange offers spot trading on about 420 base assets across roughly 580 pairs, margin up to 10x, perpetual and dated futures, options, and an OTC desk for large orders. CoinMarketCap says derivatives go up to 100x leverage. Some third-party trackers list lower caps on certain contracts, so check the limit for each contract. The wider Crypto.com ecosystem adds the App's simple-buy service, US stock trading in some regions, cash accounts and the Crypto.com Visa card programme. Product availability depends heavily on the regulated entity that serves your country.

Platforms & tools

You can use the Exchange in a browser, on mobile, or through APIs, and a single login connects it to the App. Crypto.com Exchange is also available as a connected broker on TradingView, so traders can place orders directly from TradingView charts. Most beginners will use the App, while the Exchange is better for limit orders and lower fees.

Before you start, understand how the App and the Exchange differ. The App works like a broker: you see a single price that may include a spread, and you have no access to an order book. The Exchange shows a live order book and charges the explicit maker and taker fees above. If you plan to trade more than occasionally, it is usually worth moving funds to the Exchange and placing limit orders, which pay the lower maker rate.

Deposits, withdrawals & KYC

KYC is required. Users must provide their legal name, a government ID and a selfie, and may be asked for source-of-funds documents. US customers can fund with ACH, Instant ACH and Fedwire where available. Card deposits are offered in many regions, and SWIFT bank transfers are available through the App. Crypto and USD deposits carry no deposit fee, while withdrawals incur network or banking fees. CoinMarketCap says the platform supports around 20 fiat currencies.

Availability

According to CryptoSlate, the Exchange does not serve China, Iran, North Korea, Syria, Cuba, Russia or Ukraine. In the US, New York residents cannot use the Exchange, and some funding methods are unavailable in Texas, Tennessee and Hawaii. Because Crypto.com runs local entities, the features you see in Europe, the UK, Australia and the US can differ significantly.

Who it suits

Crypto.com is a strong option for users who care most about regulation and want one brand for buying, holding, spending and occasional trading. It also works for derivatives traders who want low futures fees from a licensed group. Cost-sensitive spot traders with small monthly volume will pay noticeably more than on Bitget, KuCoin or Gate.

Verdict

Crypto.com stands out for its licences: MiCA, FCA e-money, MAS, VARA and US derivatives approvals are a much stronger base than most rivals have. The 2022 2FA breach was handled with full reimbursement. Its weaknesses are high entry-level spot fees, a smaller coin list than offshore rivals, and proof of reserves that is not updated regularly. Check the latest fee tiers on the official Crypto.com website before you trade.